Get answers to commonly asked pricing-related questions
What are ticket credits?
In Ticket Generator, ticket credits are required to generate tickets. Generating one ticket requires one ticket credit. First 10 ticket credits are free and added to the account on sign up.
How many ticket credits do I need?
One credit = One ticket. Therefore, your account should have enough credits to generate the number of tickets you need. Depending on the tickets you need, choose a credit package. The package options allow you to buy credits in multiples of 10—10, 100, 1,000, and 10,000.
Can ticket credits be refunded?
No, ticket credits once purchased cannot be refunded. However, credits don't expire and can be used to generate tickets anytime.
How can I buy more credits?
To purchase ticket credits, go to Billing in the Ticket Generator application and choose the required credit package.